Return Policy
1. All orders will ship USPS. all orders over $75 receive free economy shipping.
2. Order is processed within 2-5 business days. does not include weekends and holidays.2. All returned products will be store credit. With 5% restocking fee
3. Must ship all items within 7 business days..no exceptions will not except any returners after 7 days.
4. Body suites, swimwear are final sale due to hygiene
5. All sales our discount items are final sale.
6. All merchandise returns must have original tags attached to clothing.
7. All items must be returned unworn, unwashed, not damage our stained. No makeup our deodorant stains on them, our you will not be credited (NO EXCEPTIONS)
8. Damas closet does not offer refunds
9. Returned items must meet these requirements notify us by email within 5 days of tracking receipt in original packaging ..important to include a copy of your invoice when returning item.
10. Customer is responsible for shipping fees to send exchange back to Damas closet and for re shipping once the exchange is processed. Shipping cost are not refundable.
once we receive the item we will email you your credit amount and a code which you can use it on your next purchase. credit its final sale no exceptions.
11. Exchanges are processed within 4-7 business does not include weekends and holidays.
12. Damas closet is not responsible for packages that are sent to incorrect shipping addresses provided by the customer. Please make sure your information is CORRECT.
13. If you realized that your shipping address is inaccurate please text 818 -814-2625 immediately to resolve the issue and updated your order.
14. If your order is shipped and the tracking information states that your package was delivered and you have not received it, you must contact United States Postal Service (1-800 ASK-USPS) directly to track down your package. Damas closet is not responsible for packages that are marked delivered.
15. United States shipping only.
16. Track your order) once your order is shipped you will receive an email confirmation with your tracking number( please allow up to 24 hour for USPS to update its tracking status.